Customers with Disabilities
Alamo is committed to providing a range of mobility devices for our customers with disabilities. Hand controls, spinner knobs and pedal extenders are available at no additional charge.
We typically require two business days notice for mobility device equipped vehicles. However, at certain major airport locations, mobility device equipped vehicles may be available with as little as 24 hour notice. Please note that our ability to provide mobility device equipped vehicles may vary based on the availability of mechanics who are qualified to install the devices.
Please also see Alamo's Statement of Polices and Procedures for the Provision of Services to Individuals with Mobility Impairments.
Disabled customers who do not have a driver's license can still rent with Alamo when accompanied by a designated driver who presents a valid driver's license. Minimum age restrictions apply, but there is no additional charge for the designated driver.
To Make a Reservation
For more information or to make a reservation, please call our Alamo Reservation Center at (800) 651-1223. Hearing impaired users of TTY devices, please dial (800) 522-9292.
If You Wish to Rent a Lift-Equipped Van
Alamo does not offer lift-equipped vans for rental. In many major metropolitan areas, specialty companies offer vehicles equipped with wheelchair lifts and other devices for both short-term and long-term rental. In Canada, Wheelchair in Motion and Pacific Wheelchair Van Rentals are two such companies
Wheelchair in Motions services the Province of Ontario and may be contacted at (888) 776-1102 or at www.wheelchairinmotion.com/.
Pacific Wheelchair Van Rentals services the Province of British Columbia/ Western Canada and may be contacted at (604) 597-3336 or at www.wheelchairvanrentals.com
Please note that Alamo provides this information as a courtesy to its customers only. Wheelchair Getaways is not affiliated with Alamo or any of its subsidiaries.
For customer service inquiries relating to customers with disabilities, please call (800) 651-1223, email us at firstname.lastname@example.org, or TTY us at (800) 522-9292.