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Contact & Payment Information

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Using a Billing Account is optional. If you do not want to use a Billing Account on this reservation, you will need to select from one of the other Payment Methods available.

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Payment Information

To guarantee availability of the car class you requested, you must provide a credit card. Your card will not be charged today. Alamo will authorize your card to guarantee vehicle availability. Click 'Add Payment' to continue.

To guarantee availability of the car class you requested, you must provide a credit card. Your card will not be charged today. Alamo will authorize your card to guarantee vehicle availability. Click 'Add Payment' to continue.

Please review your selected Payment Method before proceeding.

Using a Billing Account is optional. If you do not want to use this Billing Account on this reservation, you can remove it, but you will need to pay at the counter.

Using a Billing Account is optional. If you are authorized to bill and would like to receive billing for this reservation, a valid billing account number is required. This reservation will only be billed if a Billing Account Number is provided. If left blank, you will need to pay at the counter.

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Coronavirus - Cancellation policy for customers with a pre-paid reservation

To provide our customers with flexibility for their travel plans and confidence to place future reservations without penalty during this unprecedented COVID-19 health situation, we have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. Cancellation fees are being waived for any pre-paid rentals booked directly with us with for rentals due to start before April 1, 2021.

Customers who have booked a rental through a third-party are encouraged to contact that party directly.

In order to successfully process your rental, the name on the reservation, must match the name on the credit card you choose to use.

Using a Debit Card?

We are sorry but debit cards may not be used to pay now for a rental. If you wish to pay now you must use a major credit card. Click 'Add Payment' to continue with a major credit card or call 877-222-9075 for assistance with debit cards.

Pay Now Reservations

Please note that you must present the card you prepay with at the time of rental pick-up.

Standard Prepay Policy

If a Pay Now reservation is canceled more than 24 hours before the pick up time, a $50 cancellation fee will be assessed. If a Pay Now reservation is canceled within 24 hours of the pick up or is not picked up at all, a $100 no-show fee will be assessed. Any optional insurance or CDW product selected at the time of reservation may be canceled at the counter at the time of rental without incurring a cancellation fee.

We are sorry but debit cards may not be used to pay now for a rental. If you wish to pay now you must use a major credit card. Click 'Add Payment' to continue with a major credit card or call 877-222-9075 for assistance with debit cards.

Pay Now Reservations

Please note that you must present the card you prepay with at the time of rental pick-up.

Guaranteed reservations

A "Guaranteed Reservation" may be required for specialty vehicle reservations, such as minivan, SUV, and convertible car classes at all Corporate locations and at participating licensee locations. During booking, vehicles that display the message "This vehicle requires a credit card for creating the reservation" will be considered a "Guaranteed Reservation." If a guaranteed reservation is required for your trip, credit card information will be secured.

Standard Guaranteed Reservation Policy

If a Pay Later Guaranteed reservation is cancelled more than 24 hours before the pick-up time, no cancellation fee will be assessed. If the Pay Later Guaranteed reservation is cancelled less than 24 hours of the pick upor if the reservation is not used, a $50 cancellation/no show fee, or the cost of the rental, whichever is less will apply.

If a Prepaid Guaranteed reservation is cancelled more than 24 hours before the pick-up time, a $50 cancellation fee, or the cost of the rental, whichever is less will apply. If the Prepaid Guaranteed reservation is cancelled less than 24 hours of the pick up or if the reservation is not used, a $100 cancellation/no show fee, or the cost of the rental, whichever is less will apply.

Optional insurance or CDW coverage that was selected at the time of the reservation can be canceled at the counter with no fee.

Coronavirus - Cancellation policy for customers with a pre-paid reservation

To provide our customers with flexibility for their travel plans and confidence to place future reservations without penalty during this unprecedented COVID-19 health situation, we have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. Cancellation fees are being waived for any pre-paid rentals booked directly with us with for rentals due to start before April 1, 2021.

Customers who have booked a rental through a third-party are encouraged to contact that party directly.

Standard Guaranteed Reservation Policy

A "Guaranteed Reservation" may be required for specialty vehicle reservations, such as minivan, SUV, and convertible car classes at all Corporate locations and at participating licensee locations. During booking, vehicles that display the message "This vehicle requires a credit card for creating the reservation" will be considered a "Guaranteed Reservation." If a guaranteed reservation is required for your trip, credit card information will be secured.

Cancellations are accepted up to 24 hours before reservation date/time.

If a Guaranteed Reservation is canceled more than 24 hours before the pick-up, there is no cancellation fee. Guaranteed Reservation canceled less than 24 hours before the pick-up time, or reservations that are not picked up at all, will be assessed a $50 cancellation/no show fee. Optional insurance or CDW coverage that was selected at the time of the reservation can be canceled at the counter with no fee.