Aeroporto Internacion. de Heraclião (HER) Aluguel de carro

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Aeroporto Internacion. de Heraclião (HER)

Serviced by Enterprise Rent a Car.

Rental counter is located in the arrivals hall. The rental car parking is within walking distance from the counter.

Serviços do local

  • Ative o Check-in Rápido on-line para economizar tempo no guichê. Basta fornecer os dados de sua carteira de motorista e as informações de contato que normalmente são coletadas na retirada e estaremos prontos quando você chegar. Você estará na estrada e de férias antes que perceba!

  • Retirada após o expediente:

    Com a Alamo, retirar o veículo após o fechamento da agência é fácil. Retirada After-Hours (após o expediente) pode exigir que você siga algumas etapas adicionais, detalhadas no e-mail de confirmação.

    Devolução após o expediente:

    Com a Alamo, devolver o veículo após o fechamento da agência é fácil. Vamos dizer onde estacioná-lo; basta deixar as chaves na caixa de devolução e seguir seu caminho!

  • Indisponível nesta agência/local

    Passe direto pela fila do balcão de aluguel e faça o check-in diretamente usando o quiosque com tela sensível ao toque da Alamo. Faça o check-in usando o quiosque e um contrato de aluguel do tamanho de um recibo será impresso. Você será direcionado para o carro alugado no estacionamento. Mostra ao agente no guichê de saída, seu contrato de aluguel e a carteira de motorista - e pegue a estrada.

  • Indisponível nesta agência/local

    Não é necessário passar pelo balcão ou quiosque. Você pode ir direto para o seu carro!

    Para aproveitar este serviço gratuito opcional, você precisará ativar o Check-in Rápido on-line e, em seguida, escolher a opção "Passar direto pelo guichê". Será necessário confirmar suas opções de proteção, concordar com os Termos e Condições do Contrato de Aluguel e inserir um cartão de crédito válido (não haverá cobrança até a devolução do veículo). Basta imprimir seu contrato de aluguel e levá-lo com você e está tudo pronto! Vá diretamente até seu carro, mostre o contrato de aluguel e a carteira de habilitação ao agente do guichê e caia na estrada!

Políticas de aluguel

  • Motoristas adicionais devem atender a todos os requisitos de aluguel. Motoristas adicionais poderão ser incluídos no contrato em qualquer agência de aluguel. A sobretaxa diária por motorista adicional é de € 4,34, excluindo taxas aeroportuárias.

  • O cliente deverá devolver o veículo no estacionamento da Alamo. Tranque o carro e coloque as chaves na caixa, localizada do lado de fora do balcão de aluguel no aeroporto, no saguão de desembarque.
    O serviço de atendimento fora do horário comercial nos balcões dos aeroportos de Heraklion, Rhodes e Corfu tem um custo de 20,00 euros mais taxa de aeroporto e IVA. O serviço de atendimento fora do horário comercial é oferecido das 22h00 às 7h30.
    O serviço de atendimento fora do horário comercial nos balcões dos aeroportos de Alexandroupolis, Kavala, Chios, Kefalonia, Samos, Karpathos, Kalamata e Preveza tem um custo de 20,00 euros mais taxa de aeroporto e IVA. O serviço está disponível das 21h às 8h.
    O serviço de atendimento fora do horário comercial nos aeroportos de Thessaloniki, Ioannina, Araxos/Patra, Chania, Kos, Lesvos, Mykonos, Naxos, Paros, Santorini, Zante-Zakynthos, Volos e Skiathos tem um custo de 20,00 euros mais IVA. O serviço de atendimento fora do horário comercial está disponível das 21h às 8h.
    O serviço de atendimento fora do horário comercial em todas as estações e balcões de hotel da cidade tem um custo de 20,00 euros mais IVA e impostos. O serviço está disponível das 21h às 8h.

  • A idade mínima para alugar é 21 anos, para as categorias MINI e ECONÔMICA. Para todas as outras categorias, a idade mínima para alugar é 23 anos. Motoristas menores de 23 anos podem alugar veículos (VAN DE CARGA não inclusa) com uma sobretaxa diária de € 12,40, excluindo a taxa do aeroporto. Não há restrições ou sobretaxas para motoristas com 23 anos ou mais.

  • This is an On-Request service and is available in specific locations in Greece. Require approval 5 working days prior to the start of the rental. To arrange cross-border travel please email reservations@enterprise.gr for written approval.
    The vehicles can be driven in Andorra, Austria, Belgium, Bulgaria, Bosnia, Croatia, Czech Republic, Denmark, Finland, France, Gibraltar, Germany, Great Britain, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the Vatican.
    Vehicles must be returned to the agreed station in Greece.
    Surcharges apply and must be paid at the rental counter. The surcharges are 90 EUR plus VAT and Ap. Fee per rental and 20 EUR plus VAT and Ap. Fee for each rental day for MINI, ECONOMY, COMPACT, and INTERMEDIATE car groups. All other car groups are not available for cross borders travel.
    The vehicles are covered by TPI as long as are driven inside the borders of the country for which it is issued, and no other insurances are available for out of Greece rental. Roadside assistance while driving abroad is not available, the cost of the car repatriation in Greece is covered by the driver. A replacement car cannot be offered outside the Greek borders.
    If the rental is over 1-month, an additional surcharge of 90 EUR plus VAT and Apt Fee, must be issued at extra cost. 

  • CDW reduces the liability you are responsible for in the event of damage to and or theft of the vehicle under the condition that the damage is not due to infringement of the Road Circulation Code. If the CDW is not included in the Rental Agreement Summary, Renter is responsible for the total cost of the damages to the rented vehicle or the value of the vehicle in case of loss or theft. CDW is not insurance. CDW excess amounts applicable are:

    Car Categories Deductible
    Mini, Economy, Compact 800 EUR
    Intermediate, Standard 1000 EUR
    Full-Size, Van 1400 EUR
    Premium, Luxury, Electric Elite 2000 EUR

    The Accident report should always be supplemented so that the insurance covers will be in effect. In case of car damage or car theft, an administration fee (D.A.F.) of 25,00 EUR plus VAT and Airport Fee will be charged to the driver. This charge applies irrelevantly to the party at fault.
    If liability for the accident lies with a third party and the renter provides a police report and a signed accident report during or at the end of the rental at the branch, and full reimbursement is paid to the owner by the insurance company of the third party, the owner will reimburse any damage charges paid by Renter except the Accident administration fees that are charged irrelevantly to the party at fault. Renter agrees to cooperate and assist Owner and Owner's insurers with any inquests concerning any recourse against a third party
    .

  • This is an On-Request service. Should be requested prior to your arrival at reservations@enterprise.gr for approval.
    For deliveries and collections within a 15 km radius, a flat charge of 25,00 EUR plus VAT plus Ap. Fee applies and should pay locally.
    For distances longer than 15 km an additional charge of 0.70 EUR plus VAT plus Airport Fee per km applies and should pay locally as well. Restrictions for certain locations apply as follows:
    • From Athens downtown branches to Piraeus Port: 25,00 EUR plus VAT per direction,
    • From Athens downtown branches to Lavrio or Rafina Ports: 80,00 EUR plus VAT per direction,
    • From Rhodes Apt or Rhodes city branches to Rhodes Port or vice versa: 25,00 EUR plus VAT and Ap. Fee per service,
    • From Mykonos Near Airport branch to Mykonos Ports or vice versa: 25,00 EUR plus VAT per direction.

  • Esse é um serviço sob solicitação e está disponível em agências específicas na Grécia. Todos os aluguéis em que o veículo não for devolvido no mesmo local em que foi retirado estarão sujeitos a uma taxa. Os aluguéis somente de ida devem ser solicitados no momento da reserva. Devoluções somente de ida não autorizadas serão cobradas no final do aluguel. A taxa somente de ida deve ser paga no guichê de aluguel.
    Para obter mais informações sobre rotas e cobranças disponíveis, envie sua solicitação antes de sua chegada para reservations@enterprise.gr.

  • Os locatários devem devolver o veículo com o mesmo nível de combustível que no momento da retirada. Se o veículo não for devolvido com o mesmo nível de combustível, o locatário será cobrado por uma taxa de serviço de reabastecimento com base no combustível usado. Entre em contato com a agência local para obter mais detalhes.

  • Covers the driver of the vehicle of up to 15.000,00 Euro in case of total or partial disability or death due to an accident, while driving the rented car.

  • The following cards are accepted forms of payment and are required for all rentals at the time of pickup of the car. All cards presented must be in the renter’s name.:
    *Visa (Credit and Debit cards).
    *MasterCard (Credit and Debit cards).
    *American Express (except to Alexandroupolis, Parga, All Corfu downtown locations and Hotels, Milos, Zakynthos, Patra, Chania DT, Rethymno, Samos all branches, Lesvos/Mytiline all branches, Kos, Kavala, Thassos).
    *Unionpay (except to Alexandroupolis, Chalkidiki branches, Kos, Milos, Mytilene/Lesvos all branches, Patra, Santorini, Ioannina, Kavala, Thasos, Volos, Skiathos, Skopelos, Allonisos and Zakynthos).
    *Prepaid cards (Visa or MasterCard logo only)
    *Revolut cards are not acceptable.
    The driver is responsible upon receipt of the car to pay the amount of rent and any extras purchased on the spot.
    The amount of the guarantee is blocked on a valid credit card or debit card of the driver or co-drivers mentioned in the contract. Please contact the local branch for clarifications.
    At the pickup, the guarantee amount will be blocked to the renter’s credit card or debit card and will not be available for use until the end of the rental (not debited from your account). It will be released by the cardholder’s bank after the end of the rental. It totally depends on the cardholder’s bank when the amount will be released. We are not responsible for any insufficient fund charges or bank fees related to this process.
    Guarantee amounts hold:
    Car Categories: MINI, ECONOMY, COMPACT, INTERMEDIATΕ: 290 EUR
    Car Categories: STANDARD, FULL SIZE, VAN: 390 EUR
    Car Categories: PREMIUM, LUXURY, ELECTRIC ELITE: 1000 EUR

  • 24/7 roadside assistance is available throughout Greece.
    Exclusions: Exhausted battery jump-start, refueling service in case of immobilization of the vehicle due to accidental run out of fuel tank, lost or damaged vehicle key, on-site assistance in case of tire breakdowns, towing service, forced unlocking of the vehicle if the keys are locked inside the vehicle.
    Contact phone number of the road assistance indicated to the signed R.A. and/or provided by the rental agent at the time of pick up the car. It is recommended to contact the branch directly in the event of required roadside assistance. If the driver drives the vehicle to non-asphalt roads and the vehicle is immobilized, the driver will be charged the cost of towing the vehicle from the roadside assistance.
    This cover does not apply in case of violation of the Rental Terms and Conditions or if the wrong fuel has been added to the car. The replacement cost of the lost or damaged key will be charged to the driver. 

  • All drivers must present a full valid driving license and a valid identity card or passport. All drivers must have held their full license for a minimum of 1 year.
    Renters carrying a national driving license from an EU member state (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden) and from Switzerland, United Kingdom, U.S.A., Canada, Australia, Gibraltar, Norway, Iceland, Lichtenstein, do not require an International Driving Permit.

    All National Driving Licenses with Latin Characters issued by the following countries are accepted in Greece: Albania, Armenia, Azerbaijan, Bahamas, Bahrain, Belarus, Bosnia and Herzegovina, Brazil, Central African Republic, Chile, Congo, Costa Rica, Cuba, Ecuador, North Macedonia, Georgia, Ghana, Guyana, Indonesia, Iran, Iraq, Israel, Ivory Coast, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Liberia, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Nigeria, Northern Ireland, Norway, Pakistan, Peru, Philippines, Qatar, Russia, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, South Africa, South Korea, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Vietnam and Zimbabwe.
    Renters carrying a valid national driving license which has been issued by a state in which no international driving license is issued (i.e., China), do require a certified translation in English or in Greek.
    For all other countries, a valid International Driving Permit is required along with the national driving license. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines.

  • (Required by Greek Law): Included
    Covers third parties in case of death or bodily injuries including the passengers of the rented car (except the driver of the rented car) and the damages of the third parties’ vehicles.
    Coverage limits:
    a) Third Parties Bodily Injury up to 1.300.000 €, per person, per accident (except the driver of the rented vehicle).
    b) Third Parties Property Damage up to 1.300.000 €, - including passengers of the rented vehicle per accident (except the driver of the rented vehicle).

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