Earn Rewards or Frequent Flier Miles with Car Rental

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You can earn rewards for qualifying rentals with Alamo in:

  • US

  • Canada

  • United Kingdom

  • Ireland

  • France

  • Germany

  • The Netherlands

What rentals might not qualify for rewards?

  • Rentals using expired Promotional Codes.

  • Please refer to the Terms & Conditions of the promotion on your Frequent Traveler Program's website for additional details.

  • Rentals where the Frequent Traveler Member ID does not match the name of the Primary Renter

  • Rentals where the Frequent Traveler Member Number is not correct or valid for the program requested.

  • Reservations booked via a 3rd party Travel Agency, Tour Company, or Online Travel Planner may not qualify.

  • Please refer to the Terms and Conditions of your package program for more details.

  • Complimentary rentals do not qualify for mileage or point awards.

  • Rentals already submitted for credit through another rewards program will not qualify.

  • Rentals with contracted rates, such as corporate clients, are not eligible for frequent traveler rewards.

When will my miles post to my account?

  • Miles post within 12 weeks following the end of your rental

  • Bonus miles can take up to 12 weeks after the end of the promotion to post.

Am I able to request miles or point rewards after my rental is completed?

  • Requests for rewards are permitted up to six months following the rental end date.

If I am missing my rewards, can Alamo help me?

  • Yes! Please click on this link https://alamo.custhelp.com/app/retro_credit and complete the FF Claim Form. One of our Customer Service Representatives will review your request and submit it to our partner for processing.

If I have already submitted the FF Claim Form, when will my rewards post?

  • Please allow 4-6 weeks for your rewards to post.

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