You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Unavailable at this location
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
Unavailable at this location
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
All additional drivers must meet all rental requirements. Additional drivers can be added at any rental location and at any time during the rental. An additional driver fee of 12.00 CHF (excl. VAT) per day up to a maximum charge of 120.00 CHF (excl. VAT) applies.
Follow the sign to park the car in the rental return area. There is a drop box where the customer should leave the copy of the rental agreement and the keys. The vehicle remains the renter’s responsibility until it is checked in by an Alamo employee the next business day.
The minimum age requirement for all vehicles is 21. A young driver fee of 19.90 CHF (excl. VAT) per day up to a maximum charge of 199.00 CHF (excl. VAT) applies for all renters between the age of 21 and 24.
Vehicles can be driven in all European countries excluding Albania, Belarus, Bosnia, Kosovo, Moldova, Montenegro, Northern Macedonia, Russia, Kaliningrad region, Turkey and Ukraine. No additional charges apply for cross border travels. Customers are not required to inform the rental branch of their intention to leave the country with the vehicle and no prior require authorization is needed.
Collision Damage Waiver and Theft Protection (CDWTP) reduces the liability of the renter in the event of theft, attempted theft or damage to the bodywork of the vehicle, provided the vehicle is used in accordance with the terms and conditions of the rental agreement. If CDWTP is not included in the reservation, the renter has full liability for the vehicle. CDWTP is available for purchase if not included in the booking.
If included in the reservation, the excess amount ranges between 1500 CHF and 5000 CHF depending on car class. Excess will be charged every time a vehicle is damaged. Collision Damage Waiver and Theft Protection is not insurance.
Renters wishing to discuss or dispute any matters concerning damage to the rental vehicle should contact our damage recovery department on email@example.com.
All rentals where the vehicle is not returned to the same location as pick-up will be subject to a one-way fee. Domestic and international one-way rentals are permitted to selected locations and must be pre-booked or authorized at the time of pick-up. The one-way fee varies based on car category, location and pick up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.
Option 1 - Prepay Fuel
This option allows the renter to pay for the fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel.
Option 2 - We Refill
This option allows the renter to pay Enterprise at the end of the rental for fuel used but not replaced. Price per liter will be equal to the local fuel prices and subject to an additional administration fee.
Option 3 - You Refill
This option allows the renter to return the vehicle with the same fuel level to avoid extra fuel charges.
Personal Accident Cover
Our Personal Accident Cover provides you with financial compensation in the event of an accident with your rental vehicle or while getting in or out of the car. This coverage applies to the registered and named driver as well as their passengers for the duration of the rental. Coverage amounts: Up to CHF 30'000.00 per person in the event of disability, CHF 15'000.00 in the event of death.
VISA, American Express and MasterCard are accepted for payment and deposit for the rental. All customers are required to provide a deposit plus the cost of the rental by credit card. The deposit amount for car classes intermediate and below is CHF 2,000.00. The deposit amount for any car class above intermediate is CHF 3,000.00. Payment must be made with a valid credit card issued in the name of the renter.
Roadside Assistance Protection is an optional coverage available for selection by the renter. Roadside Assistance Protection includes all the benefits of Basic Roadside Assistance Protection. In addition, Roadside Assistance Protection covers the costs of overnight accommodation and onward travel by taxi, train, or bus for all passengers in the vehicle, up to a total cost of 500 CHF.
If necessary, a replacement vehicle will be delivered within 24 hours in Switzerland. You must adhere to all rental terms and conditions to receive the benefit of Roadside Assistance Protection.
Roadside Assistance Protection also covers the cost of repair/replacement for the following:
- Misfuelling (only if the renter realizes and informs the rental company before the engine has been started following refueling)
- Loss of the vehicle key or the key locked inside the vehicle
- Flat car battery
- Running out of fuel
The renter and all additional drivers must present a valid driver's license at the time of rental. In addition to the valid driver's license, the main renter must present an official photographic identification (e.g. passport) and a credit card issued in their name. All persons with a driver's license not issued in Latin script (e.g. German, French, Italian, English) must carry an international driver's permit, in addition to their driver’s license from their country of origin.
Supplemental Liability Protection (Third Party Liability) cover is required by law and included in all rates. All vehicles in our fleet are insured against damage or injuries caused to a third party and third party property as a result of an accident involving the hire vehicle. You must comply with all the rental company’s terms and conditions in order to receive the benefit of the insurance provisions.