Downtown Montevideo Aguada Car Rental

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Downtown Montevideo Aguada

Delivery Service at Airport.  Our city location will offer airport pick up service if requested at a charge of $12 per rental and customer must request this atleast 48 hours in advance.

1)  Upon exiting customs and exiting through the glass door, there will be an Alamo or National employee holding a sign with the Alamo/National logo and customers name.
2)  The employee will process the rental agreement and customer must present credit card, drivers license and passport or photo ID to complete transaction.
3)  Customer must remain at the airport building exit and the employee will retrieve the vehicle and keys and deliver to the customer.

From the Sea Port to the City Rental Location.

1)  Upon exiting the Port gates, customers will pass the customs building on their right hand side.
2)  Customers will pass Park Plazuela Dr. Manuel Herrera y Obes and an old Barracks on the right. There will be a bus parking lot on the right side of the road.
3)  Arriving to the Esso Gas Station, the taxi will exit the Rambla and head straight through the Rio Branco Bus Station until they get to the Plaza Isabel de Castilla and turn left.
4)  The rental location will be located on Av. General Rondeau Street on the left hand side.

From the Central Bus Station to the City Rental Location.

1)  The customer must head to the exit in the ground level and wait for a taxi.  This is the recommended method of transportation to the rental office.
2)  When arriving to Av. Brigadier General Juan Antonio Lavalleja Street, taxi will turn right and take Av. General Rondeau Street.  Customer will pass the Plaza Isabel de Castilla.
3)  The rental location will be located on the left side of Av. General Rondeau Street.

Customer must prearrange delivery service with 48 hour advanced notice through their reservation or by calling the location.  An employee will deliver vehicle to the requested location.  Customer must be present to complete transaction, otherwise they should contact the location directly.  Employee will complete rental contract, then deliver keys and vehicle to customer and direct the customer to the location where the vehicle is parked. 

Delivery service is available after hours at airport and only during general hours if not arriving to the airport.

Location Services

  • You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!

  • Unavailable at this location

    Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.

  • Unavailable at this location

    No need to visit the counter or kiosk. You can go straight to your car!

    In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!

  • Unavailable at this location

    After Hours Pick-up:

    Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.

    After Hours Return:

    Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!

Rental Policies

  • All additional drivers must meet all rental requirements.
    Additional drivers must appear at the rental counter with the primary renter.
    Additional drivers must sign the rental agreement.
    An additional daily fee may apply for any Additional Drivers.

    The additional driver can only be added to the contract at the pick up location.


  • After Hours must be pre-arranged in advance with the location.
    After hours pickup and drop off service is available for an additional cost of 30.00 USD per service.

  • Minimum age to rent a vehicle is 21 and maximum is 75

    Driver must possess license for a minimum of 2 years to be eligible to rent a vehicle

    There is no fee for drivers aged 21-23.

    Drivers age 21-23 may be added as additional drivers only when the primary driver is 23 years of age or above.

  • Driving restricted within the country of Uruguay only.

  • Collision Damage Waiver - Theft Protection with Deductible (CDW-TPD1) is not insurance. The purchase of CDW-TPD1 is optional and not required in order to rent a vehicle. If you purchase CDW-TPD1, the rental company agrees, subject to the actions listed on the rental agreement that invalidate CDW-TPD1, to contractually waive your responsibility for the cost of damage to, loss, fire or theft of, the vehicle after the deductible of up to $2,000 USD, depending on the car class.

    If CDW-TPD1 is declined, the renter is responsible for the full value of damage to the vehicle.

  • All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at time of rental. One way charges cannot be prepaid.

  • As a customer, you have a choice as to how you would like to pay for fuel.

    Option 1- Prepay Fuel
    This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.  Pre-paid gas is available at the local fuel prices

    Option 2- We Refill
    This option allows the renter to pay Alamo at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 20% surcharge will apply.

    Option 3- You Refill
    This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.

  • A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.

    Credit Cards Honored: American Express®, MasterCard®, VISA®, Diners Club®

    An authorization on the credit card will be taken on all rentals and may range from $1200- $2000, depending on car class. This authorization amount may be used toward damages of vehicles, late charges or citations incurred during rental of vehicle. It may take up to 60 days for charges to appear on credit card.

    Authorization amounts:
    $1200 - Economy
    $1500 - Compact, Intermediate and Standard
    $2000 - Full-size and above

    Debit/check cards are only accepted at this location as a form of final payment. Debit/check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®, Diners Club®, Discover® logo.

    Cash is only accepted at this location as a final form of payment.

  • Roadside Protection  (RSP) - Roadside Protection and Assistance is included in the Time & Mileage rate. The owner offers 24/7 roadside assistance at no additional charge to the customer.

    RSP) includes towing (not related to an accident), flat tire service (if no inflated spare is available, vehicle will be towed), and lockout service (if keys are locked inside the vehicle). jumpstarts, and fuel delivery service for up to 5 gallons (or equivalent liters) of fuel. Tire damaged beyond repair as a result of driver neglect is the responsibility of the renter.

    RSP does not include replacement of lost keys and the cost of a lost key would be $600.

  • Must meet the location's minimum age requirements.

    Present a valid driver's license from the customer's country of origin.

    Present a major credit card in renter's name at the time of rental.

    International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.

  • Third Party Liability (TPL) is included in the time and mileage rate. Subject to the actions listed on the rental agreement that invalidate TPL, this protection provides coverage for damages and injuries to third parties, up to the policy limits, and provides you with at least the minimum financial responsibility limits as outlined in the applicable motor vehicle financial responsibility laws.

    A deductible of up to $8,000 USD applies, depending on car class.

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