Heraklion International Airport (HER) Car Rental

Additional drivers must meet all renter requirements. Additional drivers can be added to the contract at any rental branch. The daily charge per additional driver is 4.00 EUR plus VAT and Apt. Fee.

This is an ''On-Request'' product and should be requested at the time of the booking or by sending an email to reservations@enterprise.gr for approval. The charge for the out-of-operating hours service is 40 EUR excluding VAT and Airport Fee and must be paid at the counter.

The minimum age requirement to drive all vehicles is 23. There is no maximum rental age. A young driver fee of 12.40 EUR plus airport surcharges per day applies for all renters between the age of 21 and 22 wishing to rent the categories Compact, Intermediate, Standard, Full Size, Premium, and Luxury, excluding commercial vans. The young renter fee does not apply to Mini and Economy vehicles.

This is an On-Request service and is available in specific locations in Greece. Requires written approval 5 working days prior to the start of the rental. To arrange cross-border travel please email reservations@enterprise.gr for written approval.
The vehicles can be driven in Andorra, Austria, Belgium, Bulgaria, Bosnia, Croatia, Czech Republic, Denmark, Finland, France, Gibraltar, Germany, Great Britain, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the Vatican.
Vehicles must be returned to the agreed station in Greece.
Surcharges apply and must be paid at the rental counter. The surcharges are 90 EUR plus VAT and Ap. Fee per rental and 30 EUR plus VAT and Ap. Fee for each rental day for MINI, ECONOMY, COMPACT, and INTERMEDIATE car groups. All other car groups are not available for cross borders travel.
The vehicles are covered by TPI as long as are driven inside the borders of the country for which it is issued, and no other insurances are available for out-of-Greece rental. Roadside assistance while driving abroad is not available, the cost of the car repatriation in Greece is covered by the driver. A replacement car cannot be offered outside the Greek borders.
If the rental is over 1 month, an additional surcharge of 90 EUR plus VAT and Apt. Fee must be issued at extra cost and 30 EUR plus VAT and Apt. Fee for each rental day.

Collision Damage Waiver (CDW) reduces the renters liability in the event of damage or theft of the vehicle when no responsible third party is identified.
If CDW is not included in the reservation, it is available for purchase at the rental counter. If CDW is not included in the rental or CDW is declined, the renter will be liable for the total cost of damages to the vehicle or the full value of the vehicle in case of loss or theft.

If purchased or included in the rental the deductible is 1000 EUR for the vehicle categories Mini, Economy, and Compact, 1250 EUR for Intermediate and Standard vehicles, 1750 EUR for all Full-Size vehicles and all commercial vans, and 2500 EUR for all Premium and Luxury vehicles. The deductible will be charged every time a vehicle is damaged, lost, not returned, or stolen.

In case of damage or theft, an administration fee of 25.00 EUR plus VAT and airport fee will be charged to the renter. This charge applies regardless of the party at fault.

Before purchasing CDW, it is advised to determine if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage, or impound fees. If CDW is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDW is not insurance.

This is an on-request service and should be requested for approval prior to your arrival at reservations@enterprise.gr. For deliveries and collections within a 15 km radius, a flat charge of 30.00 EUR plus VAT and surcharges applies and must be paid locally. For distances exceeding 15 km, an additional charge of 0.70 EUR plus VAT and surcharges per km applies, and must be paid locally as well. Restrictions for certain locations apply as follows:
From Athens branches to Piraeus Port: 30.00 EUR plus VAT each way,
From Athens branches to Lavrio or Rafina Ports: 80.00 EUR plus VAT each way,
From Rhodes branches to Rhodes Port or vice versa: 30.00 EUR plus VAT and surcharges each way,
From the Mykonos branch to Mykonos Ports or vice versa: 50.00 EUR plus VAT each way.

This is on request service and is available in specific locations in Greece. All rentals where the vehicle is not returned to the same location as it is collected will be subject to a one-way fee. One-way rentals must be requested at the time of booking. Unauthorized one-way drops will be charged at the end of the rental. The one-way fee must be paid at the rental counter.
For further information, the available routes and charges please send your request prior to your arrival to reservations@enterprise.gr.

Renters must return the vehicle with the same fuel level as at the time of pick up. If the vehicle is not returned with the same level of fuel the renter will be charged a refuelling service charge based upon the fuel used. Please contact the local branch for details.

Covers the driver of the vehicle of up to 15.000,00 Euro in case of total or partial disability or death due to an accident, while driving the rented car.

The following cards are accepted forms of payment and are required for all rentals at the time of pickup of the car. All cards presented must be in the renter’s name.:
*Visa (Credit and Debit cards).
*MasterCard (Credit and Debit cards).
*American Express (except to Alexandroupolis, Parga, All Corfu downtown locations and Hotels, Milos, Zakynthos, Patra, Chania DT, Rethymno, Samos all branches, Lesvos/Mytiline all branches, Kos, Kavala, Thassos).
*Unionpay (except to Alexandroupolis, Chalkidiki branches, Kos, Milos, Mytilene/Lesvos all branches, Patra, Santorini, Ioannina, Kavala, Thasos, Volos, Skiathos, Skopelos, Allonisos and Zakynthos).
*Prepaid cards (Visa or MasterCard logo only)
*Revolut cards are not acceptable.
The driver is responsible upon receipt of the car to pay the amount of rent and any extras purchased on the spot.
The amount of the guarantee is blocked on a valid credit card or debit card of the driver or co-drivers mentioned in the contract. Please contact the local branch for clarifications.
At the pickup, the guarantee amount will be blocked to the renter’s credit card or debit card and will not be available for use until the end of the rental (not debited from your account). It will be released by the cardholder’s bank after the end of the rental. It totally depends on the cardholder’s bank when the amount will be released. We are not responsible for any insufficient fund charges or bank fees related to this process.
Guarantee amounts hold:
Car Categories: MINI, ECONOMY, COMPACT, INTERMEDIATΕ: 290 EUR
Car Categories: STANDARD, FULL SIZE, VAN: 390 EUR
Car Categories: PREMIUM, LUXURY, ELECTRIC ELITE: 1000 EUR

24/7 roadside assistance is available throughout Greece.
Exclusions: Exhausted battery jump-start, refueling service in case of immobilization of the vehicle due to accidental run out of fuel tank, lost or damaged vehicle key, on-site assistance in case of tire breakdowns, towing service, forced unlocking of the vehicle if the keys are locked inside the vehicle.
Contact phone number of the road assistance indicated to the signed R.A. and/or provided by the rental agent at the time of pick up the car. It is recommended to contact the branch directly in the event of required roadside assistance. If the driver drives the vehicle to non-asphalt roads and the vehicle is immobilized, the driver will be charged the cost of towing the vehicle from the roadside assistance.
This cover does not apply in case of violation of the Rental Terms and Conditions or if the wrong fuel has been added to the car. The replacement cost of the lost or damaged key will be charged to the driver. 

All drivers must present a full valid driving license and a valid identity card or passport. All drivers must have held their full license for a minimum of 1 year.
Renters carrying a national driving license from an EU member state (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden) and from Switzerland, United Kingdom, U.S.A., Canada, Australia, Gibraltar, Norway, Iceland, Lichtenstein, do not require an International Driving Permit.

All National Driving Licenses with Latin Characters issued by the following countries are accepted in Greece: Albania, Armenia, Azerbaijan, Bahamas, Bahrain, Belarus, Bosnia and Herzegovina, Brazil, Central African Republic, Chile, Congo, Costa Rica, Cuba, Ecuador, North Macedonia, Georgia, Ghana, Guyana, Indonesia, Iran, Iraq, Israel, Ivory Coast, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Liberia, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Nigeria, Northern Ireland, Norway, Pakistan, Peru, Philippines, Qatar, Russia, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, South Africa, South Korea, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Vietnam and Zimbabwe.
Renters carrying a valid national driving license which has been issued by a state in which no international driving license is issued (i.e., China), do require a certified translation in English or in Greek.
For all other countries, a valid International Driving Permit is required along with the national driving license. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines.

(Required by Greek Law): Included
Covers third parties in case of death or bodily injuries including the passengers of the rented car (except the driver of the rented car) and the damages of the third parties’ vehicles.
Coverage limits:
a) Third Parties Bodily Injury up to 1.300.000 €, per person, per accident (except the driver of the rented vehicle).
b) Third Parties Property Damage up to 1.300.000 €, - including passengers of the rented vehicle per accident (except the driver of the rented vehicle).