After exiting Jamaica Customs Hall, continue straight ahead to the car rental aisle. The rental booth is the second office on the right hand side, no shuttle is required.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
After Hours Pick-up:
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Unavailable at this location
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
Unavailable at this location
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
All additional drivers must meet all rental requirements
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement
An additional daily fee may apply for any additional drivers
The additional driver can only be added to the contract at the pick up location.
Customer must pre-arrange after hours service 7 hours in advance.
After hours service is avaiable at a cost of $30.00 USD
Minimum age to rent a vehicle is 23, and maximum rental age is 75 years. There are no additional daily fees for drivers under 25.
Driving is restricted within the country of Jamaica only.
Collision Damage Waiver - 5000 (CDW-5000) is not insurance. The rental location requires CDW-5000 protection to rent a vehicle, unless you purchase CDW-TP or APP (which includes CDW-TP), present valid proof of collision and theft protection in Jamaica, or provide a deposit or credit card authorization at the time of rental in the amount of 2,500.00 USD plus the cost of the rental.
If you purchase CDW-5000, the rental company contractually waives your responsibility for the cost of damage to the vehicle up to 5,000.00 USD, after the deductible, during the rental period unless you invalidate the coverage as provided in the rental agreement. CDW-5000 does not cover damage to tires. A deductible of 650.00 USD applies.
Please be aware that most auto insurance policies from outside Jamaica do not provide coverage in Jamaica. Liability insurance purchased on third party travel websites is not an acceptable form of coverage. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer's personal auto insurance coverage. You should contact your insurance company prior to arrival with any questions regarding their specific coverage.
If you provide acceptable proof of current coverage in Jamaica and decline CDW-5000, CDW-TP and theAlamo Protection Package (APP) you will be responsible for the full value of damage to or loss of the vehicle.
If you do not provide acceptable proof of current coverage in Jamaica and decline CDW-5000, CDW-TP and the Alamo Protection Package (APP), you will be responsible for the full value of damage to or loss of the vehicle.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company directly.
All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at the time of rental. One way charges cannot be prepaid.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1 - Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at a reduced market price.
Option 2 - We Refill
This option allows the renter to pay the location at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices.
Option 3 - You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Personal Accident Insurance (PAI) The purchase of Personal Accident Insurance is optional and not required to rent a vehicle.
Personal Accident Insurance covers ambulance service, doctors, hospitalization and nurses for the driver and passenger in the vehicle, with a maximum limit of $25,000.00 USD. Coverage also includes Accidental Death and dismemberment coverage of $5,000.00 USD and Personal effects up to $1,000.00 USD.
A passport in addition to a credit card, with available credit and in the renter's name, must be presented at the time of rental. The signature on the back of the card must match the name imprinted on the front. In addition, if the renter has an online transaction, the number and name printed on the card presented by the renter must match the name and number stored for the online transaction.
Credit Cards honored: American Express®, MasterCard®, VISA®, Discover®
If you provide acceptable proof of current coverage in Jamaica and decline CDW-TP, CDW-5000 and the Alamo Protection Package (APP) which includes CDW-TP, you will be responsible for the full value of damage to or loss of the vehicle and an authorization of 400.00 USD plus the cost of the rental will be held on their credit card at the time of rental.
If you do not provide acceptable proof of current coverage in Jamaica and decline CDW-TP, CDW-5000 and the Alamo Protection Package (APP) which includes CDW-TP, you will be responsible for the full value of damage to or loss of the vehicle and a deposit or credit card authorization will be required at the time of the rental in the amount of 2,500.00 USD plus the cost of the rental.
Debit/Check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®, Discover® logo. Debit/check cards and cash are not accepted at this location.
Cash is not accepted at this location.
Roadside Assistance Protection (RAP) Covers 24 hours service for jump start, lockout service, fuel delivery, minor repairs and tire change. RAP includes flat tire service (if no inflated spare is available, vehicle will be towed, tire repair cost still applies, unless tire protection is purchased, and lock out service (if keys are locked inside the vehicle). Jumpstarts and fuel delivery service for up to 5 gallons (or equivalent liters) of fuel is also provided (fuel at charge to customer).
Must meet the location's minimum age requirements.
Present a valid driver's license.
Present a major credit card in renter's name at the time of rental.
International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.
Third Party Liability (TPL) is included in the time and mileage rate. Subject to the actions listed on the rental agreement that invalidate TPL, this protection provides coverage for damages and injuries to third parties, up to the policy limits, and provides you with at least the minimum financial responsibility limits as outlined in the applicable motor vehicle financial responsibility laws. No deductible applies.