Upon arrival, please proceed to the Alamo car rental counter. From the baggage claim area, go through customs and go to your right, exit terminal. From the exit, go left towards the bridge pathway and you will find the car rental counter. Please proceed to the rental counter to obtain your rental agreement and vehicle keys.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Unavailable at this location
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
Unavailable at this location
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
Unavailable at this location
After Hours Pick-up:
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers
After hours service is available at all city locations. Customers must pre-arrange pick up and return by booking at least 24 hrs in advance. All after hours returns must be confirmed at the rental counter at the time of pick up.
The minimum age to rent a vehicle is 21 and maximum age is 80.
There are no additional fees for drivers under the age of 25.
A customer can rent a vehicle with a chauffeur between the ages of 18 - 20
Alamo Protection Package (APP) is a package product which includes Collision Damage Waiver (CDW), Zero Deductible Protection (ZDP), Theft Protection (TP), Third Party Liability (TPL), Personal Accident Insurance (PAI) and Personal Effects Coverage (PEC) at a discounted price. Alamo Protection Package (APP) is not insurance. If you purchase APP, the rental company contractually waives your responsibility for the cost of damage to, loss or theft of the vehicle, including the tires, rims and windshield, subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement.
No deductible applies.
If renting at a Cebu location, cars are to remain in Cebu.
If renting at a Manila location, cars are to remain in Manila.
Collision Damage Waiver - CDW - is not insurance. The CDW is included in the Time And Mileage rate.
You can purchase CDW for an additional daily fee. If you purchase CDW, we agree, subject to the actions listed on the rental agreement that invalidate CDW, to contractually waive your responsibility for all or part of the cost of, damage to, or loss of the vehicle after the deductible, unless you invalidate the coverage as provided in the rental agreement. CDW is included in the Alamo Protection Package (APP).
A deductible of 5,000.00 PHP applies to sedans and SUV's and 7,000.00 PHP to Vans and Trucks. If CDW is declined, the renter is responsible for the full value of damage to the vehicle.
All one way rentals must be booked in advance and are subject to availability.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1 - Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at the same local fuel prices.
Option 2 - We Refill
This option allows the renter to pay at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 50% surcharge will apply.
Option 3 - You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Personal Accident Insurance – PAI - The purchase of Personal Accident Insurance is optional and not required to rent a vehicle.
Personal Accident Insurance covers ambulance service, doctors, hospitalization and nurses for each passenger in the vehicle, with a maximum limit of 3,000.00 USD (150,000.00 PHP) for each passenger in the vehicle including the driver, up to the maximum passenger allowed in the vehicle. Coverage also includes Accidental Death coverage with a maximum limit of 25,000.00 USD (1,000,000.00 PHP). PAI is included in the Alamo Protection Package (APP).
A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card must match the name and number stored for the online transaction.
Credit Cards honored: American Express®, MasterCard®, VISA®
All rental charges will be place on the customer's credit card and will be taken at the time of pickup. If a customer selects to self-drive in place of the chauffeur option, a sale amount of the total cost of the rental plus an additional 50 percent will be taken at the time of pickup.
Debit/Check cards are accepted at the locations. Debit/Check cards are considered to be any non-credit card with the American Express®, MasterCard®, VISA® logo.
Cash is only accepted at this location as a form of final payment.
Drivers must meet the location's minimum age requirement.
A valid driver's license from the customer's country of residence is required and must be presented at the time of rental.
A major credit card in the renter's name must be provided at the time of rental.
International drivers must provide a valid license from their country of residence. In addition to the driver’s license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the driver’s license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.
Third Party Liability - TPL - Third Party Liability is not insurance. TPL covers damages and injuries to third parties under the local rental car company's insurance. TPL also provides the renter with liability coverage for all accident-related expenses not pertaining to passengers of the third-party vehicle and for damages to third party vehicles, up to the policy limits, subject to the actions listed on the rental agreement that invalidate TPL. TPL is included in the Alamo Protection Package (APP).
The Third Party Liability – TPL - limits is at 100,000.00 PHP per occurrence or aggregate which covers bodily injury/property and damage at a combined single limit of 100,000.00 PHP to the third party claimant.