How can I obtain payment information or a copy of a receipt for my toll charges?
Were you using a toll road while renting with Alamo? Accessing your toll receipts is simple. Go to https://www.htallc.com/tollpass to access the Highway Toll Authority website, and choose Alamo as your rental agency. Once on the site, in the lower right hand corner, you will find an option that states 'View Receipt and Online Payment Options.' After you have clicked the 'Learn More' button, you will be taken to the 'Locate Your Statement' page.
To locate your statement for a specific rental, you can enter your Last Name and the Contract (or Rental Agreement) number. Then, click "Find Statement". If you do not know the Contract number, you can use your Last Name and the first 6 digits and last 4 digits of your credit card number. Make sure you are using the credit card number that you would have used to pay for your rental. Then, click “Find Statement”.
Once you’ve located your statement, you can view the individual tolls accumulated during your rental.
Want to sign up to automatically receive toll receipts to your email?
Once on the “Locate Your Statement” page, you will see a link to the right of the “Find Statement” link that states, “Auto-Receipt Sign Up.”
Click the link and then enter the required information. Make sure to enter the first 6 and last 4 digits of the credit card you plan to use on your future rentals.
Not able to find your receipt or have questions about what you found?
Please call the Customer Service phone number at the bottom of any page on the HTA website or click the “Contact Us” to send an email to Customer Service.