Providencia Santiago Car Rental

All additional drivers must meet all rental requirements. All additional drivers must appear at the rental counter with the primary renter. Additional drivers can be added at any rental location and at any time during the rental. An additional driver fee of 5.50 USD per day applies. The renter’s spouse or domestic partner who meets the same age and driving license requirements as the renter are authorized driver at no additional charge.

The minimum age requirement to drive all vehicles is 21. There is no maximum rental age. A young driver fee of 17.85 USD per day applies to all renters between the age of 18 and 20. Renters between the age of 18 and 20 may rent the car categories Economy, Compact, Intermediate, Standard, and Full-Size sedans. This does not include SUVs, Pick-ups, Crossovers, or Convertibles.

Alamo Protection Package (APP) is a package product that includes Collision Damage Waiver and Theft Protection (CDW-TP), Deductible Protection (DP), and Third-Party Liability (TPL) at a discounted price. APP is not insurance. If APP is purchased, the rental company contractually waives the responsibility for the cost of damage to, loss, or theft of the vehicle, and up to the policy limits for damages and injuries to third parties during the rental period in Chile, subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement.

Please be aware that most auto insurance policies from outside Chile do not provide coverage in Chile. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer’s auto insurance coverage. The renter should contact their insurance company before arrival with any questions regarding their specific coverage. If the renter declines both CDW-TP and APP, the renter is responsible for the full value of damage to or loss of the vehicle.

The deductible is reduced to zero for all car classes.

Vehicles cannot be driven in any other country.

This location offers a collection and delivery service for all customers. Customers must pre-arrange delivery and collection or pick-up and drop-off of the vehicle in advance. Delivery and Collection are available at an additional cost of 30 USD per rental within the city of the rental location. Customers are required to email the branch at customer.service@alamo.cl.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle, then please contact the Rental Company at customer.service@alamo.cl.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route, and car category.

Collision Damage Waiver and Theft Protection (CDW-TP) is not insurance. The purchase of CDW-TP is optional and not required to rent a vehicle in Chile. If CDW-TP is purchased, the rental company contractually waives the responsibility for all or part of the cost of damage to, loss, or theft of the vehicle during the rental period unless the coverage is invalidated as outlined in the rental agreement. A deductible of up to 2,500 USD will apply. CDW-TP is included in the Alamo Protection Package (APP).

Please be aware that most auto insurance policies from outside Chile do not provide coverage in Chile. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer’s auto insurance coverage. The renter should contact their insurance company before arrival with any questions regarding their specific coverage. If the renter declines both CDW-TP and APP, the renter is responsible for the full value of damage to, loss, or theft of the vehicle.

Customers can choose from the following refueling options.

Prepay Fuel

This option allows the renter to pay for the full tank of fuel at the time of rental and return the tank empty. The price is based on an estimate of current fuel prices and the average tank size for the car received. No refunds will be issued for unused fuel.

We Refill

This option allows the renter to pay at the end of the rental for fuel used but not replaced. The price per liter will be higher than local fuel prices.

You Refill

This option allows the renter to return the vehicle with the same level of fuel as received to avoid extra fuel charges.

All major credit cards, issued by MasterCard, and Visa, are accepted. All cards presented must be in the renter's name. Prepaid cards, cash, checks, virtual cards (Apple Pay, Samsung Pay, etc.), and local retail credit cards are not accepted. Debit cards can be used at the end of the rental to pay for any outstanding amounts, but the deposit must be secured with a credit card at the start of the rental. An authorization of 30% of the rental cost, a minimum of 750 USD (600,000 CLP) to a maximum of 1,200 USD (1,000,000 CLP) depending on the category, plus the estimated cost of the rental will be taken at the time of rental.

All drivers must present a fully valid driving license. In addition, all foreign renters must provide a passport, and local renters are required to present a government-issued photo ID or passport. A valid credit card in the renter's name must be presented upon collection of the vehicle. If the driving license is written in a language and characters different from those of the country of rental, an International Driving Permit is also required. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation. Customers can drive in the country using their driving license from their country of origin for up to 90 days. If staying in the country longer, customers are required to obtain an international driving permit.

Roadside Assistance Plus (RSP), if selected and paid for at the time of rental, is available 24/7 without additional charges.

RSP includes towing (not related to an accident), flat tire service (if no inflated spare is available, the vehicle will be towed), and lockout service (if keys are locked inside the vehicle). Jumpstarts and fuel delivery service for up to 5 gallons (or equivalent liters) of fuel are also provided. Tire damage beyond repair as a result of driver neglect is the responsibility of the renter.

RSP does not include the replacement of lost keys (including remote entry devices). The replacement cost of the key is up to 1,000 USD and will be added to the rental agreement.

Roadside Assistance Plus is also available without payment of this flat-rate fee. It will then be billed according to the actual costs incurred for each assistance service rendered. Roadside Assistance Plus is an optional product. Before purchasing you may wish to check if your coverage is adequate. For roadside assistance call 1515, option 1.

Third-Party Liability (TPL) protection is not insurance. The purchase of TPL is optional and not required to rent a vehicle. If TPL is purchased, the rental company contractually waives the responsibility for the cost of damage to third-party vehicles or injuries to third parties during the rental period, up to the policy limits, unless the coverage is invalidated as provided in the rental agreement. TPL does not provide protection related to damages to the rental vehicle or injuries to the driver of the rental vehicle. TPL is included in the Alamo Protection Package (APP).

If accepted, TPL provides the renter and authorized drivers with up to 750,000 USD combined single limit for third-party liability claims. If the renter accepts TPL, the rental company provides third-party liability protection up to the applicable minimum financial responsibility limit of 45,000 USD per accident and excess third-party liability protection coverage from the applicable minimum financial responsibility limits up to 750,000 USD per accident. No deductible applies.

Please be aware that most auto insurance policies from outside Chile do not provide coverage in Chile. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer’s personal liability insurance coverage, insurance purchased on third-party websites, and credit card coverage. The renter should contact their insurance company before arrival with any questions regarding their specific coverage.

If the renter declines both TPL and APP, the renter is financially responsible for the cost of damage to third-party vehicles or injuries to third parties during the rental period.