You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
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Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
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No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
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After Hours Pick-up:
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
All additional drivers must meet all rental requirements. Additional drivers can be added at any rental location and at any time during the rental. An additional driver fee of 36.30 EUR (incl. VAT) per rental applies.
Renters aged 21-23 may rent the Mini, Economy and Compact categories only. The minimum age requirement for all other categories is 24. A young driver fee of 36.30 EUR (incl. VAT) per rental period applies for all renters aged 21-24 at time of pick-up.
Vehicles can be driven within the European Economic Area, Switzerland and the United Kingdom of Great Britain and Northern Ireland except for Bulgaria, Romania, Estonia, Latvia, Lithuania, Greece, Cyprus. In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle.
Outside of the Czech Republic, the renter is responsible for the vehicle’s compliance with local road laws, vehicle standards, compulsory equipment, and vehicle requirements. The customer is also responsible for paying any applicable toll or vignette when travelling abroad.
Cross border fee 1 of 36.30 EUR (incl. VAT) per 30 day period allows the renter to travel to Slovakia, Germany, Poland and Austria only.
Cross border fee 2 of 66.70 EUR (incl. VAT) per 30 day period allows the renter to travel to Switzerland, Slovenia, Hungary, and Croatia. This fee also permits travel to Slovakia, Germany, Poland and Austria and is charged solely and not in addition to cross border fee 1 (36.30 EUR incl. VAT).
Cross border fee 3 of 108.90 EUR (incl. VAT) per 30 day period allows the renter to travel to any permitted country/countries. This fee is charged solely and not in addition to cross border fee 1 (36.30 EUR incl. VAT) and cross border fee 2 (66.70 EUR incl. VAT).
Unauthorized cross border travels will result in a breach of contract and incur a fee of 1210 EUR (incl. VAT).
Collision Damage Waiver (CDW) reduces the liability of the renter in the event of damage to the bodywork, theft or attempted theft of the vehicle. If CDW is not included in the reservation, the renter has liability up to the full market value of the vehicle. If not included in the booking, CDW is an optional coverage available for purchase.
If included in the reservation or purchased, the excess amount is 1000 EUR for all car classes. Excess will be charged every time a vehicle is damaged/stolen.
Before purchasing CDW it is advised to determine, if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDW is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDW is not insurance.
If you wish to discuss or dispute any matters concerning damage to rented vehicle during your rental, please contact us using email address email@example.com
All rentals where the vehicle is not returned to the same location as pick-up will be subject to a one-way fee. Domestic and international one-way rentals are permitted to selected locations and must be pre-booked or authorized at the time of pick-up. The one-way fee varies based on car category, location and pick up date. The exact price of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.
All vehicles are supplied with a full tank. As a customer you have a choice of how you pay for fuel:
Option 1 - Prepay Fuel
This option allows the renter to pay for the tank of fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel.
Option 2 - We Refill
This option allows the renter to pay Alamo at the end of the rental for gas used but not replaced. Price per litre will be stated on the rental agreement and an additional administration fee of 10.90 EUR (incl. VAT) is applicable.
Option 3 - You Refill
This option allows the renter to return the vehicle with a full tank to avoid extra fuel charges.
All the information shown on this page is a brief summary of the lessor's terms and conditions, which are available at every branch in the Czech Republic. The lessor will also send the full text of the terms and conditions by email upon request. Please direct your request to firstname.lastname@example.org
All major credit cards, issued by either VISA, MasterCard, American Express of Diners Club are accepted. All cards presented must be in the renter's name. Prepaid cards, cash, checks and debit cards are not accepted. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit amount is 1000 EUR for all car classes. Failure to provide a credit card in the renter’s name with sufficient available funds will lead to a refusal of rental.
Roadside Protection is an optional coverage available for selection by the renter. Roadside Protection covers the costs of on-site assistance and towing (if the issue cannot be resolved on-site). The Roadside assistance services are available daily from 8am to 8pm within the territory of the Czech Republic only.
Roadside Protection does not cover misfuelling, replacement vehicle keys or running out of fuel. You must adhere to all rental terms and conditions to receive the benefit of Roadside Assistance Protection.
In cases of rental vehicle mechanical failure through no fault of the renter, Roadside Assistance will be provided at no cost to all renters. This service will include a tow and a replacement vehicle.
Roadside protection does not cover reimbursement for any assistance and/or similar services, which the customer has arranged themselves with an external (third party) provider.
All drivers must present a full valid driving license. All renters must also provide a valid photo ID such as a passport or EU ID card. A valid credit card in the renter's name with sufficient available funds, must be presented upon collection of the vehicle.
If the driving license is issued by a country outside the European Union, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Customers with licenses from countries who are not members of the European Union and have not acceded, seceded or ratified the 1968 Vienna Convention on Road Traffic or the 1949 Geneva Convention on Road Traffic are not able to rent a vehicle.
Please note that we reserve the right to request additional ID or conduct further identification checks if needed which may include an identity check with an external organization.
Supplemental Liability Protection (Third Party Insurance) is required by law and included in all rates. This protection provides the renter and any authorized drivers up to 35 000 000 CZK (1 250 000 EUR) coverage against property damage. Separately supplemental liability protection provides 35 000 000 CZK (1 250 000 EUR) coverage against bodily injury including death. The two limits cannot be combined to give an overall higher limit.