Firstly you exits the arrival gate. Having done that, you will see the exit doors where you leave the terminal building, right in front of you. You will exit the terminal building, and having done that, you will turn to the left,walk 50 metres, and you arrive at the Enterprise Faroe Islands counter. Signs will also show you the way.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
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Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
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No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
There will be an additional charge of 200 DKK including VAT for each additional authorized driver per rental. All rental conditions apply to each additional driver. Additional drivers must appear at the rental counter with the primary renter with a valid drivers license.
Customers returning the rental cars after hours will have a possibility to park the car at the designated “vehicle return” parking, and leaving the keys at a drop box. The office will be open on all departures and arrivals of airplanes in the Faroe Islands.
All renters and additional drivers must be aged 21 or over to rent a car and have held a driving license for at least one year. A Young Driver Surcharge will be applicable for all drivers under the age of 25. When renting a vehicle, a driver qualified as a “young driver” pays an extra charge of 125 DKK per day and up to a maximum of 1250.00 DKK per rental as a "Young Driver Surcharge". Renters between the ages of 21 - 24 may rent all car groups except Premium and Luxury categories. All fees quoted include VAT.
A cross border rental is considered a vehicle picked up in Denmark, taken across an International border and returned to a location in Denmark. Cross border travel is permitted into Sweden and Norway at any time. Cross border travel is allowed in Austria, Belgium, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Portugal, San Marino, Spain, Switzerland, United Kingdom and Vatican City with prior notification and approval by the branch. Cross border travel outside of the countries listed above is not allowed at any time. Additional information will be provided at the time of pickup regarding the rules and regulations of cross border travel. A penalty fee of 20,000 DKK plus the cost of transporting the vehicle back to Denmark will apply for an unauthorized drop-off of the rental vehicle. The purchase of Roadside Assistance Protection is mandatory when traveling outside of Denmark.
Damage Waiver limits your financial responsibility in the event of a physical damage to the body of the vehicle. The coverage has a deductible of 7000 DKK per incident and covers the following:
- Liability coverage
- Damage coverage
If you would like to lower your deductible further, you can purchase Super Collision Damage Waiver and reduce your deductible to 2000 DKK
Note that Tires and Windshield cover is not included.
Delivery and Collection is available on request during branch hours for an extra fee. In order to set up delivery and collection service please call 45 70 70 12 00.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: firstname.lastname@example.org, +45 70 70 12 00
All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route, and car category.
This cover reduces your deductible to DKK 0 on the following:
- Third Party Liability
- Damage/Collision Waiver
- Theft Cover
Note! The deductible for tire and windshield coverage will still be DKK 3.000. You can buy additional cover for tires and windshield which also lowers your deductible to 0 DKK.
All vehicles are delivered with a full tank of fuel and should be returned in the same condition. If the customer prefers not to refuel the car, this service is available for purchase at the counter at the time of the rental. If a vehicle is returned with less than a full tank of fuel and no prepaid fuel has been purchased at the time of the rental, the renter will be charged 30 DKK including VAT per liter of fuel when refueling.
Customers must present a full and valid driving license which has been held for a minimum of one year. The rates are not valid for Danish residents as they are based on tax free cars.
All domestic residents have limited mileage (100km/day) when renting a car in Denmark. We reserve the right to requalify the product to limited mileage for any domestic resident.
Personal Accident Insurance is an optional coverage which covers the driver and all passengers of the rental vehicle in the event of an accident up to 120,000 DKK. in the event of death, up to 1,000,000 DKK in the event of disability and up to 25,000 DKK per person for reasonable and necessary expenses associated with dental damage. If more than 5 people in the vehicle, the compensation is calculated proportionately. This protection is subject to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee of 30 DKK per day.
Major credit cards are accepted when booking at online websites. Upon arrival, a deposit of 7000 DKK plus any pay locally charge will be placed on your credit card. There must be sufficient credit on your card to cover all charges. Accepted credit cards are: AMERICAN EXPRESS, VISA and MASTERCARD / EUROCARD. Cash and debit cards (VISA ELECTRON, MAESTRO) are not accepted neither as a form of payment nor as a deposit.
Our Roadside Assistance Protection is an optional addition that gives you the benefit of breakdown assistance service. Should you be unlucky enough to have a flat tire or have your rental car damaged, there is always help available with our Roadside Assistance Protection. This cover does not apply if a breach of the terms has been found or if the wrong fuel is added to the vehicle. This service will be available for all customers. Customers who haven't purchased the Roadside Assistance Protection will be charged for the service according to the pricelist.
All renters and additional drivers must be 19 or older, have a valid driver's license and a major credit card in their name. All drivers between the ages of 19 - 24 will have a young driver fee attached. International renters must also provide a valid passport. The primary renter must provide a major credit card in their own name at the time of the rental. In addition to the normal driving license, an international driving license is also mandatory if the driving license is not written in Danish or English and - or are in characters that cannot be read or understood in Denmark, or if the driving license is not valid in the European Union. Please note that the international driving license is valid only if accompanied by the normal driving license. For luxury and special models we require two credit cards - including at least one major credit card - Visa, MasterCard, American Express - and an authorization will be requested on each credit card.
RESIDENCY - Reservations made on non-Danish websites with a Danish IP-number, are not valid for Danish residents registered with the Danish Registry of Citizenship - Folkeregister. Due to tax regulations, Danish residents can only book a rental with pickup in Denmark at www.enterprise.dk, or by choosing Denmark as country of residence on any other booking sources. A Danish resident is someone that has a permanent address in Denmark, are liable to pay tax in Denmark, or spend more than 180 days in Denmark in the last 12 months, independent of nationality or citizenship.
For questions please contact Enterprise Denmark on phone 45 70701200 or e-mail email@example.com
Third Party Liability insurance is mandatory by law and included with all rental rates. Liability insurance covers per accident, personal injury or death up to 121,000,000.00 DKK and property damage up to 24,000,000.00 DKK - 2018. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.