Alamo Car Rental Office is located in the arrival hall at Tbilisi Shota Rustaveli International Airport. When exiting the luggage area and entering the arrival hall on the left side you will find the car rental zone and Alamo Car Rental Office. The office operates 24/7.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
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Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
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No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
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After Hours Pick-up:
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Additional Driver is available at a cost of 10.90 GEL (4.20 USD) per day price with a maximum per rental cost of 76.30 GEL (29.40 USD). Additional Drivers must be at least 21 years old and in a possession of valid driving license and passport as well as comply with other terms and conditions.
Minimum rental age is 21, maximum is 79. There is no young driver fee.
Cross border travel is available between Georgia and Armenia at an extra cost of 50.00 USD per rental. The renter must disclose whether they intend to travel cross border at the time of rental. Should the renter fail to disclose their intent to travel cross border without authorization he/she will not have insurance to drive in the territory of Armenia. The penalty is 100 USD. All fees quoted include VAT.
One way rentals are available between Georgia and Armenia for a 136.88 USD extra one time charge for one way rentals between Downtown Locations and 147.50 USD for one ways between Airport locations and from Airport to City locations vice versa. Domestic one ways between the Tbilisi Airport and the Tbilisi location vice versa are free of charge. Driving to Omalu, Ushguli and Gergethi is forbidden, since these are considered to be off road.
Refueling: All vehicles are delivered with full tank of fuel and must be returned in the same condition. If a vehicle is returned with less than a full tank of fuel the renter will be required to pay the difference at a rate of 1.50 USD per liter inclusive of VAT.
Visa, MasterCard, American Express, ARCA credit cards are accepted as payment for rentals and upon reservation.
Cash payments may be accepted in exception to the general rule if a supporting credit card is provided. Cash payments must be arranged and approved by the Station Manager.
Deposits: Customers should present valid credit card in his or her own name for security deposit authorization purposes. The deposit amount will cover the amount of Collision Damage Waiver cover which ranges from 400.00 to 500.00 USD depending upon vehicle class and the cost of a full tank of fuel. The purchase of partial collision damage waiver and super collision damage waiver will result in a lower deposit amount.
The deposit is blocked during the rental period and unblocked within 21 working days after the rental vehicle has been returned in the same condition at the time of rental pickup (no damage, full tank of fuel and no traffic fines or penalties).
Standard roadside assistance is included in the rates. If customers have a breakdown or accident they will receive roadside assistance from our technical department. The 24/7 contact numbers are: 00995577967070 and 00995577657070. Other roadside services like flat tire, jump start, fuel delivery, loss of keys or lock services are available upon request with an extra charge according to the agency price list.
Roadside assistance is also available 24/7 in and outside of Georgia. Should customers face problems within the territory of Georgia a 2.00 GEL (0.80 USD) fee per km applies depending on the distance between Tbilisi and the location of the rental vehicle requiring roadside assistance. The same rule and fee applies for roadside assistance in the territory of Armenia with the per km fee based on the distance between our Yerevan office and rental vehicle location.
At the time of rental pickup renter must be in a possession of a valid driving license for over 1 year, passport and credit card as well as comply to the terms and conditions. International driving license is required for US citizens as well as some other countries where local driving licenses are not in Latin letters. DRIVING RESTRICTIONS Driving to Omalu, Shatili and Ushguli from November until mid-April is forbidden for any types of vehicles because of dangerous road conditions. During the summer, driving is allowed there with SUVs, but because of bad road conditions we do not recommend.