You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
After Hours Pick-up:
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Unavailable at this location
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
Unavailable at this location
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
Additional Driver is available at an additional cost. Additional Drivers must be at least 21 years old and in a possession of valid driving license and passport as well as comply with other terms and conditions.
After hours pickup and drop off service is available on request and has to be booked in advance. This service is not available for walkups out of hours if the pick up or drop off is not booked in advance. If the rental is booked in advance a rental agent will be at the counter to serve the customer. No key box is available.
Minimum rental age is 21, maximum is 79. There is no young driver fee.
Subject to special rules, it is possible to travel across the border between Georgia and Armenia for an additional rental fee. The renter must inform the office of their intention to cross the border at least 48 hours before the start of the rental to check all documents and the possibility of crossing the border. If the renter does not report their intention to cross the border, they will not have a guarantee of driving in the territory of Armenia. In case of an attempt to cross the border without permits, the penalty will apply.
Delivery and Collection is available with an extra charge. Any delivery within Tbilisi has a fixed amount of 33.30 GEL (12.70 USD). For deliveries and collections outside of the city limits but within 300 km a fee of 1.40 GEL (0.50 USD) per km is applied. Deliveries and collections further than 300km will incur an extra 130.00 GEL (50.00 USD) fee plus the additional km rate. These rates are exclusive of VAT. To arrange delivery and collection service customers are encouraged to contact the branch or forward a request via email.
One way rentals are available between Georgia and Armenia for an extra one time charge. Domestic one ways between the Tbilisi Airport and the Tbilisi location vice versa are free of charge. Driving to Omalu, Ushguli and Shatili is forbidden, since these are considered to be off road.
Refueling: All vehicles are delivered with full tank of fuel and must be returned in the same condition. If a vehicle is returned with less than a full tank of fuel the renter will be required to pay the difference at a rate of 1.50 USD per liter inclusive of VAT.
Visa, MasterCard, American Express, ARCA credit cards are accepted as payment for rentals and upon reservation.
Cash payments may be accepted in exception to the general rule if a supporting credit card is provided. Cash payments must be arranged and approved by the Station Manager.
Deposits: Customers should present valid credit card in his or her own name for security deposit authorization purposes. The deposit amount will cover the amount of Collision Damage Waiver cover which ranges from 400.00 to 500.00 USD depending upon vehicle class and the cost of a full tank of fuel. The purchase of partial collision damage waiver and super collision damage waiver will result in a lower deposit amount.
The deposit is blocked during the rental period and unblocked within 21 working days after the rental vehicle has been returned in the same condition at the time of rental pickup (no damage, full tank of fuel and no traffic fines or penalties).
Standard roadside assistance is included in the rates. If customers have a breakdown or accident they will receive roadside assistance from our technical department. The 24/7 contact numbers are: 00995577967070 and 00995577657070. Other roadside services like flat tire, jump start, fuel delivery, loss of keys or lock services are available upon request with an extra charge according to the agency price list.
Roadside assistance is also available 24/7 in and outside of Georgia. Should customers face problems within the territory of Georgia a 2.00 GEL (0.80 USD) fee per km applies depending on the distance between Tbilisi and the location of the rental vehicle requiring roadside assistance. The same rule and fee applies for roadside assistance in the territory of Armenia with the per km fee based on the distance between our Yerevan office and rental vehicle location.
At the time of rental pickup renter must be in a possession of a valid driving license for over 1 year, passport and credit card as well as comply to the terms and conditions. International driving license is required for US citizens as well as some other countries where local driving licenses are not in Latin letters. DRIVING RESTRICTIONS Driving to Omalu, Shatili and Ushguli from November until mid-April is forbidden for any types of vehicles because of dangerous road conditions. During the summer, driving is allowed there with SUVs, but because of bad road conditions we do not recommend.