You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
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Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
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No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
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After Hours Pick-up:
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
The additional drivers charge is EUR 2.50 per day.
Please note: any additional driver's that hold an Israeli licence will be charge tax.
All renters must be at least 18 years of age and present a valid driver's license that has been in effect for a minimum of two (2) years, a major credit card in his or her own name and valid passport.
Renters age 18-24 may rent Mini, Economy, Compact, and Intermediate only.
Vehicles may not be driven beyond the borders of the State of Israel as well as within the areas designated as Area A in the agreement signed between the state of Israel and the Palestinian Authority. Additional information may be provided at the time of rental.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the rental company using the contact information below: email@example.com, +97235579000
One way rentals are allowed between pick up at the rental counter and other specific city locations in Israel, without a drop charge or minimum day rental except in respect of Eilat. For one way rentals that drop off or originate in Eilat, the vehicle must be rented for 3 or more days in order for the drop fee to be waived. If the vehicle is rented for less than 3 days a drop charge of 190.00 USD will apply. Please check at the rental counter upon arrival for complete one-way rental information.
Cars must be returned with the same amount of fuel as supplied at the beginning of the rental, otherwise refuelling charges may apply.
Full clean driving licence must be held for a minimum of 2 years for all cars prior to the rental start date.
European and US licences are accepted.
An international driving permit is not required.
Tourists entering Israel with foreign passport on: B2 Tourist Visa, B3 Temporary Visa, B4 Volunteer Visa are exempt from VAT on the condition that passport with entrance stamp to Israel is presented.
There is a maximum limit of 250km per day on bookings placed for 1 - 3 rental days.
Acceptable methods of payment are: Visa, Amex, Diners, MasterCard, National Vouchers & National Charge Cards.
Cash is also accepted but only at the end of the rental (USD, EUR & NIS accepted).
Travellers Cheques, Eurocheques and Debit Cards are not accepted.
A deposit of EUR 275.00 plus 20% of the estimated rental charges is required, which is held on the credit card until the car is returned.
The deposit cannot be paid in cash.
Please note: should CDW be declined at the counter then a deposit for the full value of the vehicle will be required.
Roadside Assistance Protection- Alamo offers roadside assistance at all locations within the State of Israel and will not provided outside of Israel (including Tabah) and within the areas designated as Area A in the agreement signed between the state of Israel and the Palestinian Authority. In the event of a breakdown this service is free. Roadside assistance also offers services in case of- flat tire, lockout, fuel delivery, and key replacement- costs may vary between incidents. Roadside assistance is void and of no effect if, at the time of the incident requiring roadside assistance, the Renter or authorized drivers are in violation of the Rental Agreement and Rental Terms provided to the Renter at the Alamo rental counter, including, without limitation, the prohibited uses and violations set forth therein. In such cases, roadside assistance will be available but standard charges will apply. Alamo rental locations do not provide direct roadside assistance to the customer. This assistance is provided by Eldan on behalf of Alamo. This service is available 24 hours 7 days a week by calling 972-3-5579000 and following the prompts listed
All drivers must be at least 18 years of age to rent. Drivers aged 18-24 (under age) may rent Economy, Compact, and Intermediate only.
All drivers must present a picture driver's license, written in English that has been in effect for a minimum of two (2) years. If the license is not written in English, the renter must produce an International Driver's License. All drivers must produce a valid Passport. All drivers must present a major credit card in his/her own name at the time of rental.
Liability Damage Waiver (LDW) is mandatory and must be purchased at the rental counter or in advance. The charge for LDW varies depending on vehicle type. The additional fee will be added at the counter.
There is a mandatory airport fee of 39.00 USD per rental assessed at all airport locations.
*Israeli citizens, Israeli Passport holders and non-tourist visa holders pay 17% VAT.