The Enterprise/Alamo/National counter is located in Terminal 3. Our vehicles are on-site and our location is open 24/7 (except for Yom Kippur). Please take the lift one floor up and the counter in on the left side of the floor. Cars are located a short distance away in the parking lot nearest the Terminal 3 entrance. Further information will be given at the counter. Shuttle service is required at return.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
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Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
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No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
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After Hours Pick-up:
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
All drivers must meet our minimum age requirements and present a valid photo drivers license written in English and if not English must have an international drivers license and a valid passport. All location policies that apply to the renter will also apply to the additional driver. Additional authorized driver fee- 3.00 USD per day -max 50.00 USD per rental. If additional drivers do not have a Tourist visa the rental will have a charge for VAT of 17 percent.
STATION IS OPEN TWENTY FOUR HOURS A DAY, SEVEN DAYS A WEEK EXCEPT FOR YOM KIPPUR.
All renters must be at least 18 years of age and present a valid driver's license that has been in effect for a minimum of two (2) years, a major credit card in his or her own name and valid passport.
Renters age 18-24 may rent Mini, Economy, Compact, and Intermediate only.
Vehicles may not be driven beyond the borders of the State of Israel as well as within the areas designated as Area A in the agreement signed between the state of Israel and the Palestinian Authority. Additional information may be provided at the time of rental.
CDWTP – Collision Damage Waiver and Theft Protection- provides comprehensive coverage for third party property liability, theft of the vehicle and damage or total loss of the vehicle due to an accident, whether caused by the renter or as a result of damage caused by a third party. Coverage does not include damage to the undercarriage and tires of the vehicle for which the renter is fully responsible. This coverage is not valid outside the borders of the state of Israel, Tabah and territories of the Palestinian authority. Loss of personal belongings is not covered. There may be other exclusions, further information is available at the enterprise rental counter. The cost of this coverage varies by car group. Ep- excess protection - removes excess from CDWTP – provides full coverage except for damage to the undercarriage and tires of the vehicle for which the renter is fully responsible. Coverage is not valid outside the boarders of the state of Israel, Tabah and territories of the Palestinian authority. Loss of personal belongings is not covered. There may be other exclusions, further information is available at the Alamo rental counter. The cost of this coverage varies by car group.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the rental company using the contact information below: email@example.com, +97235579000
One way rentals are allowed between pick up at the rental counter and other specific city locations in Israel, without a drop charge or minimum day rental except in respect of Eilat. For one way rentals that drop off or originate in Eilat, the vehicle must be rented for 3 or more days in order for the drop fee to be waived. If the vehicle is rented for less than 3 days a drop charge of 190.00 USD will apply. Please check at the rental counter upon arrival for complete one-way rental information.
REFUELING CHARGES- VEHICLES ARE RENTED WITH A FULL TANK AND MUST BE RETURNED IN THE SAME CONDITION. IF THE VEHICLE IS RETURNED WITH LESS THAN A FULL TANK OF FUEL, THE RENTER WILL BE CHARGED FOR THE DIFFERENCE AT THE FUEL MARKET PRICE PER LITER WHICH INCLUDES A 20 PERCENT ADDITIONAL SERVICE CHARGE. VAT WILL APPLY ONLY FOR ISRAELI CITIZENS, KNOWN AS CITIZENS BY THE LAW OF THE STATE OF ISRAEL. TOURISTS WITH NO ISRAELI CITIZENSHIP DO NOT INCUR VAT.
Full clean driving licence must be held for a minimum of 2 years for all cars prior to the rental start date.
European and US licences are accepted.
An international driving permit is not required.
Tourists entering Israel with foreign passport on: B2 Tourist Visa, B3 Temporary Visa, B4 Volunteer Visa are exempt from VAT on the condition that passport with entrance stamp to Israel is presented.
There is a maximum limit of 250km per day on bookings placed for 1 - 3 rental days.
ACCEPTED METHODS OF PAYMENT- CREDIT CARDS AMEX, DINERS, MASTER CARD, AND VISA ARE ACCEPTED. SECURITY DEPOSITS, SD- FOR EACH RENTAL A CREDIT CARD, VISA, MASTERCARD, DINERS, AND AMEX, IS REQUIRED AND A DEPOSIT WILL BE HELD FOR THE ESTIMATED AMOUNT OF THE RENTAL PLUS A SECURITY DEPOSIT, DEPENDENT ON THE VEHICLE TYPE, WILL BE AUTHORIZED ON THE CUSTOMERS CREDIT CARD AT THE TIME OF RENTAL. THE MINIMUM AUTHORIZATION IS 700 USD. CASH AND DEBIT CARDS- DEBIT CARDS ARE NOT ACCEPTED. CASH IS NOT ACCEPTED FOR THE DEPOSIT, HOWEVER, CASH IS AN ACCEPTED FORM OF PAYMENT UPON RETURN OF THE VEHICLE.
Roadside Assistance Protection- Alamo offers roadside assistance at all locations within the State of Israel and will not provided outside of Israel (including Tabah) and within the areas designated as Area A in the agreement signed between the state of Israel and the Palestinian Authority. In the event of a breakdown this service is free. Roadside assistance also offers services in case of- flat tire, lockout, fuel delivery, and key replacement- costs may vary between incidents. Roadside assistance is void and of no effect if, at the time of the incident requiring roadside assistance, the Renter or authorized drivers are in violation of the Rental Agreement and Rental Terms provided to the Renter at the Alamo rental counter, including, without limitation, the prohibited uses and violations set forth therein. In such cases, roadside assistance will be available but standard charges will apply. Alamo rental locations do not provide direct roadside assistance to the customer. This assistance is provided by Eldan on behalf of Alamo. This service is available 24 hours 7 days a week by calling 972-3-5579000 and following the prompts listed
All drivers must be at least 18 years of age to rent. Drivers aged 18-24 (under age) may rent Economy, Compact, and Intermediate only.
All drivers must present a picture driver's license, written in English that has been in effect for a minimum of two (2) years. If the license is not written in English, the renter must produce an International Driver's License. All drivers must produce a valid Passport. All drivers must present a major credit card in his/her own name at the time of rental.
Liability Damage Waiver (LDW) is mandatory and must be purchased at the rental counter or in advance. The charge for LDW varies depending on vehicle type. The additional fee will be added at the counter.
There is a mandatory airport fee of 39.00 USD per rental assessed at all airport locations.
*Israeli citizens, Israeli Passport holders and non-tourist visa holders pay 17% VAT.