Rental counter is located in the terminal. Follow signs for car rentals. No shuttle is required.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
After Hours Pick-up:
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Unavailable at this location
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
Unavailable at this location
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
There will be an additional charge of 5.13 EUR per day excluding VAT for each additional authorized driver other than the spouse or domestic partner of the primary renter. Full rental conditions apply to all additional drivers.
Maximum charge per rental is 25.64.EUR excluding VAT.
After hours drop is available and will be set up when the customer picks up the rental vehicle. The customer must advise the counter agent if they require after hours drop.
Driver must be eighteen years old at minimum. No maximum on age. All car groups are available for renters 18 years of age and older.
A Young Driver Fee of 8.55 EUR per day, excluding VAT and local premium location fees and surcharges (where applicable) will apply to renters between 18-23 years of age.
It is advisable to carefully check local terms and conditions upon completion of the reservation.
The renter must advise that the vehicle will be taken across an international border at the time of rental.
Cross-border travel is not permitted into countries not covered by insurance green cards as well as in BY, IL, IR, MD, MK, RUS.
If the Renter accepts CDW, Alamo waives or reduces the Renter's responsibility for loss of, or damage to, the rental vehicle including, but not limited to, towing, storage, loss of use, administrative fees, and/or diminished value of the rental vehicle subject to the terms and conditions of the Rental Agreement and applicable laws. DW is not insurance. The purchase of CDW is not a required condition of rental. The protection provided by DW may duplicate the Renter's existing coverage, and Enterprise is not qualified to evaluate the adequacy of the Renter's existing coverage. Therefore, the
Renter should examine their personal credit card protections, automobile insurance policies, or other sources of coverage which may duplicate the
protection provided by CDW. Windscreen damage, Tyres and Rims damages are not covered by the CDW or SCDW.
Domestic one ways are available at all locations within Grand Duchy of Luxembourg for consumer and tour bookings.
A one way feedrop charge depending on drop off station is applicable for each one-way rental.
There is no minimum length of rental to qualify for a oneway.
Domestic one way rentals within Luxembourg are free of charge 0.00 drop fee.
One way rentals are not allowed between island and mainland, or vice-versa, or among islands.
All vehicles are delivered with a full tank of fuel and must be returned in the same condition.
If the vehicle is returned with less than a full tank of fuel, the renter will be charged for the difference plus an extra charge of 12 Euro excluding VAT.
Customers must present a full and valid driving licence which has been held for a minimum of one year.
An International driving licence/permit is not required.
Winter tires are provided as these are required by law. Winterization fee effective from 01-Nov to 31-Mar applies to Luxembourg rentals at rate of 3.00 EUR per day.
VIsa, AMEX and MasterCard credit cards are accepted as payment for rentals and upon reservation. Cash, travelers checks, and Euro checks are not accepted. A valid international credit card is always required for a deposit, which will be held on the card. All major credit cards are accepted, as well as vouchers. Debit cards and cash are not accepted. Deposit: All customers are required to place a deposit taken by credit card imprint/chip and pin. The deposit is based upon the higher of theft excess or damage excess amount and will increase when optional extras are purchased locally. Purchase excess protection coverage will result in a lower deposit amount with a minimum of 250 EUR.
Major credit cards are accepted for deposit on all rentals.
Roadside Assistance is included in the rental rate. Roadside services covered are detailed within the in-car documentation. Customers will be provided with the Roadside Assitance phone number when arriving at the counter to collect the rental agreement. The Roadside Assistance service provider will vary depending on the type of vehicle rented.
All drivers (renter and additional drivers) must produce a valid driving license at the time of rental.
In addition to a valid driving license, the primary renter must further produce two proofs of address, an additional photographic identification (passport) and a major credit card in their own name. Proof of address (utility bill, credit card bill, or bank statement) must be no more than three months old.
Multiple-part driving license holders must produce all parts of their license. An international driving permit is required for anyone holding a non-European driving license.
Additional ID or further identification checks may be requested if deemed necessary. This may include an identity check with external partners who may check details supplied against databases to which they have access.
SLP - SUPPLEMENTARY LIABILITY PROTECTION - Third party liability insurance is mandatory in compliance with Luxembourg law and always included in the price of the rental. It provides unlimited coverage for any damages or injuries caused to a third party and third party property. In cases of driver negligence and rental agreement violations like driving under the influence of alcohol, drugs or any other rental vehicle misuse as stated in the Terms and Conditions, the renter is responsible for the full value of the damage caused to the third party and the rental vehicle.