You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
All additional drivers must meet all rental requirements. Additional drivers must appear at the rental counter with the primary renter. The additional driver can only be added to the contract at the pick-up date and location. An additional driver fee of NT $180 per day applies.
The minimum age requirement to drive all vehicles is 18. There is no maximum rental age.
Vehicles cannot be driven into any other country.
Collision Damage Waiver (CDW) is included in the rate for all vehicles. CDW reduces the liability of the renter in the event of damage to or theft of the vehicle. The deductible is reduced to NT20,000 for all domestic cars. For pure electric or imported cars, the deductible is reduced to NT50,000. In addition, the renter shall compensate for operation losses during the vehicle repair period according to the following standards: for up to 10 days, 70% of the standard rental rate for that period; for 11 to 15 days, 60% of the standard rental rate for that period; for 16 days or more, 50% of the standard rental rate for that period. However, operation losses calculation period shall be limited to a maximum of 20 days. In cases of violations such as the use of alcohol, drugs, or any other misuse as stated in the Terms and Conditions, the renter is responsible for the full value of the damage.
It is advised to determine if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage, or impound fees. CDW is not insurance.
The one-way fee varies based on the vehicle category, return location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process after entering the rental dates, route, and selected vehicle category. Please be aware that dropping off at the incorrect return location shall charge an additional handling fee of NT$1,000.
Each vehicle will be provided with fuel cards from Formosa Petrochemical Corporation (FPC), CPC Corporation (CPC), and National Petroleum Corporation (NPC). Renters must use the corresponding fuel card as the payment method at the respective gas station. After refueling, gas station staff will request the renter’s signature as proof of transaction. Please note that the fuel card is the only accepted payment method for refueling.
The fuel cost will be calculated based on the mileage driven when the vehicle is returned. The calculation is as follows:
Fuel Cost = (Returning Mileage – Departure Mileage) × Mileage Charging Standard for each model. Mileage Charging Standard changes every quarter.
Failure to comply with this refueling policy may result in additional charges. Refueling charges and available options will be explained at the branch when you pick up your vehicle. Charges may vary based on the option selected.
In the event of injury or death to the driver or passengers, the maximum claim amount per person is NT $3 million. The number of people is subject to the carrying limit listed on the vehicle license.
All major credit cards, issued by either American Express, MasterCard, VISA, or JCB are accepted. All cards presented must be in the renter's name. Prepaid cards, cash, checks, and debit cards are not accepted. In addition, if the renter has an online reservation, the number and name printed on the card presented by the renter must match the name and number stored for the online transaction. A deposit is not required to rent a vehicle.
All drivers must present a valid physical driving license at the time of rental. Electronic or digital licenses are not accepted.
For citizens of Taiwan, the renter must present a National ID card and a valid driver’s license.
For non-citizens, if the renter is returning the vehicle within 30 days of entry, the renter must present a passport, a valid International Driving Permit (IDP) issued by a country that has reciprocity with the R.O.C., a driver’s license issued by the country of origin, and an entry record such as an entry stamp. The IDP must be issued by the same country as the passport and by a country that is a signatory to the Vienna or Geneva Conventions. If the renter is unable to return the vehicle within 30 days of entry, the renter must present a passport and either an International Driving Permit or an R.O.C. driver’s license. Failure to provide a valid IDP will result in denial of the rental.
In addition, all renters must present a valid credit card in the renter’s name upon collection of the vehicle.
For any third-party casualty, the maximum claim for each casualty including medical treatment, is NT $2 million. NT $2 million for each casualty, NT $4 million for each accident, and NT $500,000 for property damage.
No. 2, Zhongshan 4th Road Xiaogang District Kaohsiung City 812 TW
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