Taxes, Surcharges, and Fees

Sales Taxes and Other Governmentally Mandated Charges; Mandatory Airport Related Charges.
States, counties, cities and other governmental authorities may impose sales taxes, gross receipts taxes, fees and other mandatory charges, such as arena or stadium fees, on customers of car rental companies or car rental transactions. These charges appear in the charges section of this Agreement. At certain airport locations where Alamo is an on-airport concessionaire, Alamo is required to collect other mandatory charges from its customers and to remit them to the airport; these are sometimes referred to as Customer Facility Charges, Airport Facility Charges, or Transportation Facility Charges; these charges are also set forth in the charges section of the Rental Agreement.

Non-Governmentally Mandated Charges; Non-Mandatory Airport or Hotel Related Charges.
At some locations, Alamo has elected to impose 'recovery fees' to recover or recoup all or a portion of its expenses related to a type of overhead. At certain airport locations where Alamo is an on-airport concessionaire, Alamo has elected to impose a charge, often referred to as a Concession Recoupment Fee or Concession Recovery Fee, to recover all or a portion of the concession fees which it is obligated to pay to the airport. Further, many airports impose a fee on revenue from off-airport rental car transactions at locations where Alamo is an off-airport concessionaire; Alamo elects to impose a charge to recover all or a portion of this fee from customers. The fee, which varies by airport, will appear separately in the charges section of this Agreement as Airport Fee, or the like. Other recovery fees that Alamo elects to impose at some locations include, without limitation: a vehicle licensing and registration recovery fee, often called Vehicle License Recoupment or Recovery Fee or 'VLRF', which is the recovery of Alamo's average annual cost to license and register its fleet in the applicable jurisdiction calculated over the estimated annual utilization rate for that locale; certain tax recoveries not mandated to be charged to the customer by a governmental entity; a hotel concession recovery fee, which is the recovery of concession fees Alamo is obligated to pay to some hotel-based locations; and a tire and battery recovery fee, which is the recovery of certain fees related to tires and batteries which Alamo must remit to certain jurisdictions. The Frequent Traveler Recovery Fee (Freq Trav Rec Fee), which applies to qualifying rentals in the United States, Canada and Puerto Rico when the Renter chooses to earn miles/points in certain Partner Rewards Programs. The Frequent Traveler Recovery Fee offsets a portion of the expense paid by Owner to the applicable Partner Rewards Program when Owner purchases said miles/points. The specific recoveries that apply to a rental will appear in the charges section of the Rental Agreement.

The estimated rate quoted during an online reservation provides you more detailed information on specific charges.

Mexico | Costa Rica | Nicaragua

Sales Taxes and other fees shown online are calculated on the cost of the reservation plus any extras or protection products selected with the vehicle reservation that are subject to taxes or fees.  Additional taxes and fees will be applied to any extras or protection products purchased at the rental counter.

Airport Fees

Mandatory Airport Related Charges. At certain airport locations where Alamo is an on-airport concessionaire, Alamo is required to collect mandatory charges from its customers and to remit them to the airport; these are sometimes referred to as Customer Facility Charges, Airport Facility Charges, or Transportation Facility Charges; these charges will be set forth in the charges section of your rental agreement.

Non-Mandatory Airport Related Charges. At some locations, Alamo has elected to impose "recovery fees" to recover or recoup all or a portion of its expenses related to a type of overhead. At certain airport locations where Alamo is an on-airport concessionaire, Alamo has elected to impose a charge, often referred to as a Concession Fee Recoupment or Concession Fee Recovery, to recover all or a portion of the concession fees which it is obligated to pay to the airport. Further, many airports impose a fee on revenue from off-airport rental car transactions (typically when the customer exits the airport using the off-airport company's shuttle bus) at locations where Alamo is an off-airport concessionaire; Alamo elects to impose a charge to recover all or a portion of this fee from customers. The fee, which varies by airport, will appear separately in the charges section of the rental agreement as Airport Fee, or the like.
These fees may not apply in some countries.

Drop Charge

This is a fee that is assessed for renting a vehicle in one rental location and returning the vehicle to another rental location (see one-way rentals).

This is also known as an 'inter-city' fee.

The drop charge fee varies by rental location and time of year.

The drop charge fee will be disclosed when you book via the web site and is payable at time of pick up.

Premium Location Fee

This fee is payable at airport and other designated locations.

This fee currently only applies to locations in Canada and some European countries. Please inquire at time of rental for specifics.

California Vehicle License Recovery Fee

As of November 21, 2009, and annually as of each November 21 thereafter, a rental company shall reconcile the amount of increased vehicle license fees actually paid by the rental company during the preceding 12 months for each class of vehicle and the amount of increased vehicle license recovery fees charged to customers during that same 12-month period for rental of vehicles in those classes. The rental company shall post that information on its Internet Web site by December 31 of each year.

Period ending 11/21/2009 Amount of increased vehicle license recovery fees charged to customers: $0.00

Value Added Tax

If not a pre-purchased rental, VAT must be paid at the time of rental. Taxes vary by country.

Busing Cost

A Busing Cost Recovery charge may be applied to your rental; The Busing Cost Recovery charge is the per rental recovery of Alamo's annual cost to provide busing operations at certain locations.

Congestion Charge

In Central London the city has imposed a congestion charge scheme which is payable daily, Monday to Friday (Saturday and Sundays exempt).for each day that a vehicle moves within the zone. Marble Arch is the only Alamo location which falls within the Central London zone. No charge is payable for vehicles if they are parked for a full days(s) within the zone. If you collect your car from Marble Arch between Monday to Friday, Alamo will add your first days Congestion Charge fee automatically to your rental agreement for your convenience. All further days are payable by the renter. If you rent a vehicle outside the zone and wish to enter the central London zone (Monday-Friday) a charge will be payable via phone or internet as stated above. The daily charge of GBP8 and is payable either by phone on 0845 900 1234 or on www.cclondon.com. There is a fixed penalty for non payment.

Vehicle License Recoupment or Recovery Fee

At some U.S. and Canadian locations, Alamo has elected to impose "recovery fees" to recover or recoup all or a portion of its expenses related to a particular type of overhead. One such fee is a vehicle licensing and registration recovery fee, often called Vehicle License Recoupment or Recovery Fee or "VLRF", which is the per day recovery of Alamo's average annual cost to license and register its fleet in the applicable jurisdiction calculated over the estimated annual utilization rate for that locale. For rentals in Alberta, Canada, such fee also includes recovery of costs imposed on Alamo by the Insurance Corporation of British Columbia as a result of renting vehicles in Alberta that are licensed and registered  in British Columbia. If a VLRF applies to a particular rental, it will appear in the charges section of the Rental Agreement.

A similar fee, called Vehicle License Fee (also sometimes referred to as a "Road Fee"), also may apply to rentals commencing some European countries. Please inquire at the time of rental.

Service Fee

A service fee applies to rentals at airport locations in the following countries:

  • Andorra
  • Austria
  • Belgium
  • Croatia
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Ireland
  • Israel
  • Italy
  • Liechtenstein
  • Luxembourg
  • Monaco
  • The Netherlands
  • Norway
  • Portugal
  • Sweden
  • Switzerland
  • United Kingdom