After leaving the baggage claim area you will be at the main lobby where all the rental cars companies are and you will see our Alamo counter.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
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Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
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No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
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After Hours Pick-up:
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
After Hours Return:
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
Maximum of four additional drivers per contract.
Minimum age to rent a vehicle is 18, and maximum rental age is 99 years. There are no additional daily fees for drivers under 25.
Driving restricted within the country of Brazil only
Collision Damage Waiver (CDW) – CDW is not insurance. The purchase of CDW is optional and not required in order to rent a vehicle. You may purchase optional CDW for an additional fee. If you purchase CDW, we agree, subject to the actions listed on the rental agreement that invalidate CDW, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of the vehicle. CDW coverages are as follow:
1. The rental vehicle in case of accident, fire, theft, robbery, total loss and small damages.
2. It excludes theft, robbery or damages to the spare tires, tires and accessories of the rented vehicle.
CDW has a deductible that may range from R$2,000 BRL (approximately $500 USD) to R $7,500 BRL (approximately $1,875 USD) depending on vehicle class.
All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at time of rental. One way charges cannot be prepaid.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1 - Prepay Fuel
This option allow the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at the local fuel prices.
Option 1- We Refill
This option allows the renter to pay Alamo at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 20% surcharge will apply
Option 2- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
A valid driver's license and passport, in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.
Credit Cards Honored: American Express®, MasterCard®, VISA®, Diners Club®
Location Cash Requirements: Advanced reservation may be required. Renters may use cash as form of final payment upon return of the vehicle
An authorization on the credit card will be taken on all rentals and the amount may range from 600 BRL to 22,500 BRL, based on the pickup location, dates of rental, and size of vehicle rented. This authorization amount may be used toward damage or late charges in the event vehicle is returned with damage or late charges are assessed.
Important Policy Information: A major credit card and a valid driver's license in the name of the renter will be required at the time of rental. Cash will be accepted at time of return, and customer must still pre-authorize with a credit card. An authorization will be placed on the credit card upon rental of the vehicle and the authorization amount will range from 600 BRL to 3,500 BRL, depending on the location, dates and size of vehicle. This authorization amount may be used toward damage or late charges in the event vehicle is returned with damage or late charges are assessed.
License Plate Requirements: Alternate day traffic is the restriction for the circulation of vehicles in the expanded center of the city of Sao Paul (SP-Capital) from 7:00 AM to 10:00 AM and from 5:00 PM to 8:00 PM, in accordance with the end of the license plate and day of the week. Please check with renting location for details.
Protections for Passengers and Third Parties (POT)- POT is a protection product that covers bodily injuries to passengers of the rented vehicle and damages and bodily injuries to third parties, and the coverages are as follows:
1. Passengers of the rented vehicle - coverage of bodily injuries to passengers of the rented vehicle up to the limit of R$20,000 BRL (approximately $5,000 USD) per accident.
2. Third Parties - Partial coverage up to R$50,000 BRL (approximately $12,500 USD) for property damages and up to R$100,000 BRL (approximately $25,000 USD) for bodily injuries.
POT has a deductible of R$1000 BRL (approximately $250 USD).